Upcoming Webinars

Welcome to our Upcoming FREE Webinars. Please register for any of the upcoming sessions.
Click the Previous Webinars image link on the sidebar below to see the previous sessions that are available for you to watch and re-watch at your convenience on our YouTube channel.
Search Webinars:
  • February 8, 2022
    12:00 pm to 1:00 pm ET

Storytelling with Style: How You Should Be Using Microsoft PowerPoint

Hosted by Christine Irons
Guest Presenter: Salma Burney

What is covered in this webinar?

  • Storytelling through PowerPoint
  • The importance of using images
  • Rule of threes
  • Connecting and engaging with your audience
  • Tips, tricks and takeaways on how to best use PowerPoint

Why should I register?

Microsoft PowerPoint is the most widely used presentation software worldwide. From small meetings to international events, PowerPoint presentations have guided us through. We’ve all sat through many PowerPoint presentations and can feel when a presentation has grabbed our attention and, of course, when it has proved to distract us entirely. This webinar covers how you can leverage Microsoft PowerPoint to be the foundation of a strong presentation. We will cover the need to tell a story through your presentation. You will learn the importance of strong imagery over blocks of text. We will delve into the Rule of Threes and how you can connect and engage with your audience. Lastly, as with all our webinars, we will leave you with tips, tricks and takeaways on how to best use PowerPoint. Join Salma Burney as she shows us how you can create high impact presentations that will both grab and hold the attention of your audience.
February 7th, 2022 (12pm to 1pm) ET


  • March 15, 2022
    12:00 pm to 1:00 pm ET

Suite Success: Top Software Programs to Maximize Your Workday

Hosted by Christine Irons
Guest Presenter: Salma Burney

What is covered in this webinar?

  • The different software available for cloud storage, email, surveys, and task management
  • Why you would use Dropbox, Google Drive, OneDrive or SharePoint
  • Choosing the right survey tool for your audience (Microsoft Forms, SurveyMonkey or Google Forms)
  • The difference between Outlook, Outlook Online and Gmail
  • Staying organized with Planner, Trello or Asana

Why should I register?

Whether you’re sending emails, drafting surveys, trying to keep organized or looking at file storage, the sheer number of programs available can be overwhelming. In our increasingly virtual world, you may find yourself in a situation where a client asks if you use a program in your day-to-day work that you may not be familiar with. Or, after frustration with one program, you may wonder if there’s something that would be a better fit. This webinar will cover many of the different options out there for file storage, email, surveys and task management. You will learn why you may choose to use one over the other and how you can leverage the Microsoft and Google suites for efficiency and productivity.   Join Salma Burney as she shares the common software programs used in business and where they might be an excellent fit for your work.
March 15th, 2022 (12pm to 1pm) ET


  • April 12, 2022
    12:00 pm to 1:00 pm ET

Effective Time Management – Take the Stress Out

Presented by Joel Silverstone

What is covered in this webinar?

  • How to set realistic and rewarding goals
  • Uncover what’s getting in your way
  • Pitfalls and distractions to avoid while prioritizing
  • Leverage the stress of time for your benefit

    Why should I register?

    When you think of time management, do you feel overwhelmed? Do you want to increase your effectiveness and feel more in control? Even when pressures are high, and time seems tight? In this webinar we will explore how to set realistic and SMART goals. We will examine the many pitfalls to avoid while managing your time. We’ll also show you how to use the stress caused by time to your own advantage. Join Joel Silverstone as he shows us how to break the cycle of stress through great time management skills and the behaviours to get you there.
    April 12th, 2022 (12pm to 1pm) ET


    • May 10, 2022
      12:00 pm to 1:00 pm ET

    Top 10 Outlook Productivity Hacks You Never Knew

    Presented by Christine Irons

    What is covered in this webinar?

    • Create email templates to send frequently used content
    • Convert emails to calendar events using drag-and-drop
    • Automate your Inbox with Mail Rules and Quick Steps to reduce manual and repetitive tasks
    • Save and use content from Quick Parts to insert reusable text
    • Create Search Folders for frequent Mailbox searches
    • And much more…

    Why should I register?

    Millions of people around the globe use Outlook to manage their email and calendars. But few people really know how to make the most of its features and are just scratching the surface when it comes to making use of all of Outlook’s functionalities. Join Christine Irons to learn a few simple tricks that can save you time and increase your productivity.
    May 10th, 2022 (12pm to 1pm) ET


    • June 16, 2022
      12:00 pm to 1:00 pm ET

    Consistency, Compassion and Communication

    The Keys to Great Customer Service

    Presented by Joel Silverstone

    What is covered in this webinar?

    Discover what makes great service by:
    • Understanding how to use the customer’s journey
    • Creating consistent and better interactions
    • Communicating with confidence to create positive experiences

    Why should I register?

    We are all in the service business. We deliver products and outcomes designed to meet consumer needs and are judged on the experience we provide along the way. In this webinar, deepen your expertise on delivering great customer service where expectations are always evolving. Customers want consistent interactions and an attempt at resolution that acknowledges their journey before offering fixes. Join Joel Silverstone as he shows us that GREAT customer service means understanding how to manage the emotions in the interactions, making the customer feel welcomed and understanding the customers’ journey.
    June 16th, 2022 (12pm to 1pm) ET