Discover how empathy fuels team engagement and success and elevates your leadership skills. Join us in this thought-provoking webinar to learn how to cultivate empathy in your leadership style.

Learn the ways to strengthen your emotional intelligence to better manage stress, build fruitful relationships, and achieve superior results at work.

As a leader or to a colleague, you can create more trust, collaboration and drive with effective feedback that is focused on growth and not criticism.

Do what AI can't do and master your ability to adapt and pivot. Use your HI (human intelligence) to build emotional awareness, improve your ability to listen for clues and cues, develop cognitive empathy, and ask the questions that Google can't answer.

It’s time to delegate! Delegation is the single best action you can take to grow your presence as a leader, strengthen your team and manage your busy schedule. Find out how to do so effectively in this engaging and dynamic webinar.

In today’s professional landscape, how we work together is more important than ever. Whether you call them soft skills or professional skills, developing skills such as effectively communicating, listening with intention and displaying empathy are key to your team’s success. Learn more in this informative webinar where we provide an overview of the impact that soft skills can have in your organization.

Use our own framework (LEAD) to lead your team in an ever-changing world. Find out how you can be a leader, not a boss, in this engaging and thought-provoking webinar!

Change is a constant in today's workplace. How can you cope with change, as well as help others to navigate it successfully? Learn how to build your resilience in this dynamic webinar.

Do you want to improve your team through effective feedback? How do you deliver feedback that is focused on growth and does not feel like criticism? Use this simple download for your next feedback session to build more trust, connection and drive with your team members.

Struggling to find more time in your day? Whether you're managing multiple projects, tight deadlines, or a busy schedule, our latest infographic - 10 Time Management Strategies - is for you.

In this episode, we delve into how you can make this meeting engaging, clear, and respectful, ensuring it has a positive ripple effect.

In this episode, we have a great discussion with our guest Jennifer Lennox, a highly experienced HR leader on why soft skills are crucial in organizations and what leaders can do about it. Jennifer also shares how she found her voice to communicate and influence others and how her leadership career took off from there.

We discuss topics such as complacency, mentorship, progress, and perfection. Additionally, we delve into the importance of candor and commitment and explore the mechanisms one can use to be an advocate for others.

In this episode, we discuss with Amy Davies on why first impressions matter and the impact people, leaders and organizations can have on improving employee retention by 82%.

Empathy is a crucial business skill because it enables collaboration, motivation, and feeling respected. Empathy is foundational to emotional intelligence; but how do you make it part of your everyday interactions?

When leading a complex project, how do you get to the desired outcome? How do you lead and communicate to motivate and engage towards the outcome? In this episode, we discuss the importance of the human factor.

Are you in a new role? New team, responsibilities, skills? Many are changing roles and having to do more with less but still be a leader - so how does one adapt?

This is part 2 of the 9 behaviours of leadership – these are traits, sometimes clichés – that we can make into clear skills you can develop. In this episode, we explore the soft skills of leadership, specifically how listening and empathy are core traits to continue developing. Developing leaders can change. Existing leaders can get better.

Are leaders born that way? Probably not! Your business card may say ‘leader’ but that doesn’t mean you are one…yet. What if we took those leadership buzzwords like integrity, visionary, etc. and made them into tangible skills? What if we looked at other behaviours of leadership and made them into skills you could develop and practice?

Inspiring others sounds great - so how does one do that? And how do you share your vision? This is the challenge.

Are you ready to confidently deliver thoughtful & actionable feedback? Um, not quite? This episode will make it easier for you.

You might be asking yourself, “What does the circus have to do with leadership?” How about if that circus was called Cirque du Soleil? At one time one of the largest live entertainment shows, having played to over 100 million spectators, and its staff comprised of over 50 nationalities, speaking 25 different languages…. Now that is a leadership and communication conversation!

We discuss the reasons why feedback can so often fail and lead to difficult conversations. We also discuss leadership essentials, such as gaining trust by being kind, polite and respectful. These qualities make it a lot easier to give difficult feedback.

Your people are looking at you to set the tone and they will follow your lead. Are you aware as a leader that you are in that spotlight? What you say, how you say it, your body language, your actions tell your teams if this is going to be a collaborative, inspiring and safe environment or not.

How do you give feedback or change a behaviour - when that person is in authority? Whether you're an employee, a leader who reports above or a leader who wants to create a culture where your people can give you feedback, this episode is for you.

We discuss topics such as complacency, mentorship, progress, and perfection. Additionally, we delve into the importance of candor and commitment and explore the mechanisms one can use to be an advocate for others.

In this episode, Kaitlin Sandor-Kerr discusses how and why sharing your story has a ripple effect on people and the company and creates a sense of purpose and values. As a leader, do your people know your story?

You want to influence others to action - whether you have authority or not, how do you do it? In this episode, Tamara Lovi shares some great principles of influencing and communicating that inspire, motivate, and create collaboration.

We all want to feel appreciated and respected. In this episode, Alexa Nick guides us on the foundations to create trust, the effect listening intently has on others and why balancing logic with storytelling matters.

Boost your career for 2026! Discover the fastest-growing job market skills, blending AI expertise with essential human skills Canadians need.

Master managing different personality types in the workplace with ARCH. Improve team management and navigate difficult personality types effectively.

Discover why now is the ideal time to create an effective employee training plan. Use our expert tips to develop a successful employee training program!

Boost productivity and employee satisfaction by addressing common workplace challenges. Discover how training can help.

Discover the importance of a well-crafted employee training plan and learn how to develop effective employee training programs with our helpful advice.

New to management? Explore vital dos and don'ts! Master essential skills for effective leadership. Elevate your managerial journey today.

Discover the latest HR trends! Learn how strategic training impacts workforce development in today's evolving business landscape.

Master tough workplace conversations! Learn strategies to navigate and resolve difficult discussions with professionalism and confidence.

Elevate remote teams! Discover why professional skills training is vital for empowering and enhancing performance in remote employees.

Smooth transitions matter! Explore training strategies to navigate workplace transitions effectively for sustained productivity and success.