Administrative Professionals Training Courses

"I highly recommend this Excel class. Gloria is an excellent instructor who explains concepts clearly, keeps a steady pace, and makes sure no one gets left behind. The course was recommended to me by a colleague’s partner, and it absolutely delivered. I’m confident I’ll be able to apply what I learned immediately and would strongly recommend it to anyone looking to build their Excel skills"

Rion Kotowski · 4/28/2026

"Great Canadian Training provides clear, practical, and easy-to-follow Microsoft 365 training that’s useful for all experience levels. The content is well-organized and full of tips you can apply immediately in your day-to-day work. It’s a great way to boost efficiency, improve collaboration, and build confidence using M365 tools. Highly recommend!"

Taylor Bracken · 4/8/2026

"I attended a one-day class with Nancy on “Understanding & Developing Effective Communication Skills.” The class was very interesting and insightful. It provided concrete, easy-to-implement tools for improving communication and clearly demonstrated the many positive impacts effective communication can have. I highly recommend this class."

Aïda Baroudi · 3/25/2026

"I did the OneNote training through my workplace with Christine and it was excellent. I would definitely recommend it no matter what level of comfort you have with OneNote as there is always something new to be learned."

Vanessa Moncrieffe · 3/5/2026

"Just finished a training session on "Copilot in the Modern Workplace" excellent course, very helpful and the instructor was excellent."

Beverly McKeage · 2/9/2026

"Excellent experience from start to finish. Prompt response time from initial contact, clear package and instruction for the online program content, very engaging teacher. Wanted to advance my Excel skills; thank you Gloria Ngwenya for a fantastic course."

Thakkar Kishor · 9/22/2025

"Exceptional training experience with intermediate and advanced Excel."

Steve Atkinson · 3/27/2025

"Excellent experience start to finish. Prompt response time from initial contact, clear package and instruction for the online program content, very engaging teacher. Wanted to advance my Excel skills; thank you Heide for a fantastic course."

Erica Michielsen · 2/7/2025

"I took Word Level 1 - the instructor was very knowledgeable and profesional. I'm going to take Level 2 next. Thanks Gloria"

daniel blake · 9/7/2024

"Excel 1 Training - Christine is a dynamic instructor who made this learning experience enjoyable and worth while."

Brenda MacFarlane · 3/11/2024

"We had a great time learning Excel with Christine, she was amazing. She was enthusiastic, and kept our attention the whole time. I would defiantly recommend Christine for anyone wanting to better understand Excel!"

Cassidy Magee · 1/23/2024

""Business Writing That Works" is a good course to help you be more concise and courteous in your business emails."

Tracy Knight · 1/18/2024

"The instructor gave us exactly what we wanted to learn during the course and explanations were easy to understand."

Feedback from one of our valued government clients · Excel Level 2 (Intermediate) — Testimonial

"Great class! Definitely interested in the Level 2 and taking it at some point."

From a happy client who works in the government · Excel Level 1 (Basic) — Testimonial

"Christine was an awesome instructor. Easy to follow and engaging while still getting the information across. I would take another course by her."

From a very satisfied government client · Excel Level 3 (Advanced) — Testimonial

"I liked how the instructor showed us the feature, and then had us practice right after. If we had any questions, while practicing it, we could ask."

What this government client loved about our service · OneNote Complete — Testimonial

"Fantastic course, Warren was amazing and went at a great pace, nothing felt rushed, he was able to explain everything in a way that made it easy to understand."

Thoughts shared by a happy government client · OneNote Complete — Testimonial

"A high kudos goes out to Danielle for her awesomeness and her ability to teach exactly on cue and for everyone in the course, not leaving people stranded."

Endorsement from a government client representative · Microsoft 365 Essentials — Testimonial

"This course was well mapped out, I participated, there was time to reflect, I voiced my experiences, and felt I was being listened to and heard. I appreciate the information provided and will develop the skill sets to address change as it happens to me. Thank you!"

A comment from a valued federal government client · Change Management - Change and How to Deal with It — Testimonial

"The guide is a great resource - I'm glad it was also shared with us for future reference. I found this perfect as a one-day course - I thought it was a great overview of Word and PowerPoint."

A reflection shared by a client · Creating Accessible Documents in Word — Testimonial

"The guide is a great resource - I'm glad it was also shared with us for future reference. I found this perfect as a one-day course - I thought it was a great overview of Word and PowerPoint."

A reflection shared by a client · Creating Accessible Documents in Word — Testimonial

"Really really enjoyed my training and Christine was such an amazing training instructor! Definitely made the experience super fun, interactive but most importantly useful for me when I create communications products for the agency. Thank you so much for this! Honestly my favourite training I've done here to date!"

An experience from a thrilled federal government client · Creating Accessible Documents in Word — Testimonial

"How to use Excel with Copilot was very helpful"

Shared by a recent client · Getting Started with Copilot and Your Microsoft Applications — Testimonial

"Greg was extremely knowledgeable about the subject matter."

Shared after attending one of our classes · Getting Started with Copilot and Your Microsoft Applications — Testimonial

"This course was quite helpful in understanding how to use the available commands in Excel to cut down on manual labour and provide quicker results."

From a student who completed our course · Microsoft Excel Level 3 (Advanced) — Testimonial

"It was very informative, learned a lot today! Thank you Gloria."

Feedback from a business professional · Harnessing Copilot Free in Microsoft 365 — Testimonial

"The presenter was very knowledgeable and interactive. I learned a lot of new information which I can use in my role."

From a recent participant in our training program · Harnessing Copilot Free in Microsoft 365 — Testimonial

"I would say that the training is very approachable and practical, even for those who aren’t very familiar with Microsoft 365. The content is clearly explained and easy to follow, and it provides useful tips that can be applied right away in daily tasks. Overall, it’s a valuable learning experience that helps improve both individual efficiency and team collaboration."

An experience from our learning community · Microsoft 365 The Essentials — Testimonial

"The interaction with Nancy and the depth of her teaching made the training very engaging and interesting."

Feedback shared by a valued government client · Business Writing That Works Complete — Testimonial

"Very valuable information and techniques that let you understand yourself and others."

A message from a valued client · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"Worth taking the class. We all are doing a great job providing customer service, but this program gives us the opportunity to understand people better and build better relations with the working team."

Thoughts from one of our clients · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"It was a great opportunity to collectively better our communication skills and build a common language around navigating difficult conversations."

An experience shared by a valued participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"When you come out of the training, you feel more confident & enthusiastic about how you can make a difference within your team and serving customers."

Words from a successful participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"The class was very interesting and insightful. It provided concrete tools that are easy to implement to improve communication and highlighted the many positive impacts that effective communication can have."

Reflections from a satisfied client · Understanding and Developing Effective Communication Strategy Skills — Testimonial

"Nancy was great! She had real-life examples that supported the training we were learning."

Thoughts from a successful participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial