The Great Canadian

LEADERSHIP
Podcast

What makes a GREAT communicator?

Welcome to The Great Canadian Leadership Podcast community.
Discover great leadership communication insights and tips you can use.



How do leaders use their communication skills to inspire, influence and create trust?

It’s not easy.



What did they do to get better?

You can listen or watch to find out how you can improve your communication skills and take the steps to being a great leader in business.


Hi
I’m your host

Joel Silverstone

When not hosting, I’m the Sr. Professional Skills Facilitator and Coach at The Great Canadian Training Company.

I’m fascinated by communication skills and the effect they have on turning points in interactions. I have seen great leaders struggle with their ability to communicate and others who just made it look so darn easy! Join me as we uncover their successes and failures.

MOST RECENT

Podcast Episodes

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#20 Leadership Lessons from The Circus and Beyond
Jay Guilford
Episode #20 is energizing! You might be asking yourself, “What does the circus have to do with leadership?” How about if that circus was called Cirque du Soleil? At one time one of the largest live entertainment shows, having played to over 100 million spectators, and its staff comprised of over 50 nationalities, speaking 25 different languages…. Now that is a leadership and communication conversation!
We are talking with Jay Guilford, sharing his insights from creating and running Cirque’s leadership training program to now as the founder of CoWorks Leadership Strategists.

  • How do we get leaders to feel more confident with their soft skills gap? And how is this like an Olympic gymnast who has a fear of heights becoming an aerialist at the circus?
  • Speaking of aerialists, when the stakes are high why can direct communication and feedback mean performing at another level?
  • What is missing from your virtual communication?
  • And ‘Cool Mom’ complex

Jay Guilford once worked with a bunch of clowns. Literally. A few years ago, Jay ran away with Cirque du Soleil. There, Jay created Cirque’s leadership training program. Jay has designed leadership sessions for top-performing companies and is currently the Founder and Managing Partner of CoWorks Leadership Strategists. He also hosts an interactive workshop on creativity and innovation, inspired by his work at Cirque du Soleil. Jay wants to “Robinhood” the knowledge he has gained from Cirque du Soleil and from his work with leaders in Fortune 500 companies to help improve the way managers lead and team members interact. His mission is to build a world where work is not just a means to an end, but a source of inspiration, transformation, and interpersonal growth.
For more on Jay www.jayguilfordspeaks.com
This is a compelling episode on leadership, soft skills and the communication styles needed to build trust and collaboration in your organization.

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#19 A Difficult Conversation? You Got This!
Joel Silverstone
Episode #19 is insightful! This is the final episode of our significant four podcasts series on navigating difficult conversations. Don’t forget to go back and listen to episodes 16, 17 and 18 for the full path.
Are you getting ready to have a difficult conversation? Dreading it? Nobody enjoys it!
90% of the time, you have normal, routine conversations; however, around 10% of the time is that moment when you or the other person says or does something irrational or is triggered…and we’re in a difficult conversation.
In this episode, Joel Silverstone, our host and the senior professional skills facilitator & coach at The Great Canadian Training & Consulting Company, shares tips and tools to help you feel more comfortable with challenging conversations.
We try something different with this episode - the examples come to life with reenactments of those pivotal moments. A big Thank You to Melanie Ziltener, Jim Irons and Max Silverstone for bringing the scenarios to life with your talented voices.
When you listen to the scenes, you’ll also gain a better understanding of the missed opportunities to use a difficult conversation to create more trust, deepen a relationship or build collaboration.
How to get more comfortable with the uncomfortable by building your awareness for these subtle moments and where you can shift the conversation.
We’d like to thank you, our Great Canadian Leadership Podcast listeners. As part of this significant series on navigating difficult conversations, we are offering you a special package to develop your confidence and communication skills with difficult conversations. Please click here for more information on this package: www.greatcanadiantraining.ca/promo

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this episode here

#18 Managing High Emotions, High Stakes Conversations
Shayna Beeksma
Episode #18 is enlightening! This episode is part of our significant four podcasts series on navigating difficult conversations. If you think about a difficult conversation you just had or are about to have, the emotions and the stakes are probably high. Then add to that those differences of opinion.

  • How do you separate personal from business?
  • How important is empathy?
  • When is the right time to transition to facts or hard truths?
  • What does the other person really want?

We are talking with Shayna Beeksma, who deals with the trifecta of emotionally charged conversations: Estate Law! When a family member has passed away or is incapacitated:

  1. Emotions are deep and triggered
  2. There are all kinds of unaddressed family issues
  3. Money or emotional possessions are at stake

In this episode, you will learn how Shayna prepares and manages family members at this emotional moment - and remember, this is the first time Shayna is meeting them!
Shayna Beeksma is an estates, real estate and business law lawyer who owns Beeksma Law, based in Hamilton, Ontario. Shayna’s career journey in law has taken her from one of the largest law firms in Canada to one of the smallest law firms in the country, before starting her own firm in 2018. With her estate litigation clients, Shayna understands that, as their lawyer, she is in a position where they listen to her, trust her, and rely on her to not only advocate for them but also guide them through what is a difficult chapter in their lives. With the clients dealing with highly emotional circumstances, Shayna carefully and expertly remains focused on her role as their lawyer while remaining compassionate, empathetic, and kind to her clients.
We discover that Shayna is the ‘emotional detective’, as she explores what lies behind the words, the clues, and the cues as they relate to the client’s motivation, to get to the root cause.
We’d like to thank you, our Great Canadian Leadership Podcast listeners. As part of this significant series on navigating difficult conversations, we are offering you a special package to develop your confidence and communication skills with difficult conversations. Please click here for more information on this package: www.greatcanadiantraining.ca/promo

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this episode here

#17 How to Give Feedback Confidently
Nancy Shapiro
Episode #17 is empowering!
This episode is part of our significant four podcasts series on navigating difficult conversations. For many of us, giving feedback weighs on us and we anticipate a difficult conversation. In fact, a survey published in The Harvard Business Review found that 1 out of every 2 managers hates giving feedback!
Our guest, Nancy Shapiro, shares her insights, as a leader and as someone who works in employment law, on why feedback matters (growth, success, self-actualization…) and how we can feel more comfortable and confident when giving it. We discuss the reasons why feedback can so often fail and lead to difficult conversations. Many people feel side-swiped by feedback that is unclear, untimely, and is sugar-coated or abrasive.
We also discuss leadership essentials, such as gaining trust by being kind, polite and respectful. These qualities make it a lot easier to give difficult feedback.
Nancy Shapiro is a partner at Koskie Minsky LLP and sits on the firm’s Executive Committee. Nancy is ranked one of the top 500 lawyers in Canada by the Lexpert/American Lawyer Guide to the Leading 500 Lawyers in Canada and is ranked in Best Lawyers and by Chambers. She is also recognized in the Canadian Legal Lexpert Directory as a leading practitioner in employment law (both for employer and employee side work). Nancy is also a frequent speaker at industry conferences and an author of many employment-related articles.
We’d like to thank you, our Great Canadian Leadership Podcast listeners. As part of this significant series on navigating difficult conversations, we are offering you a special package to develop your confidence and communication skills with difficult conversations. Please click here for more information on this package: www.greatcanadiantraining.ca/promo

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Listen, watch, download
this episode here

#16 Are You Objective or Assuming?
Nicola Van Dam
Episode #16 is enlightening! “Are you being objective? Or are you assuming?”
This episode is part of our significant four podcasts series on navigating difficult conversations. One of the elements of a difficult conversation is that emotions are triggered, and often it's based on assumptions and not objectivity.
Our guest Nicola Van Dam shares some great insights, anecdotes, and tips, such as the questions you should never ask and the go-to questions you should. This episode builds your awareness as to when you can be objective and why it matters to have meaningful and not difficult conversations.
Nicola Van Dam is a learning officer in leadership training at Ontario Power Generation (everything that Nicola is sharing in this episode is based on her journey of learning and observations and is in no way affiliated with Ontario Power Generation).
Nicola’s career journey has taken her to industries such as publishing, healthcare, and nuclear power, allowing her to connect with different leaders and leadership styles. This has led to her belief that authenticity is one of the top traits that enable a leader to be successful. Authentic leaders who show their “human side” are seen as relatable and are more likely to build trust with those around them through opening up about their own successes and lessons learned.
We’d like to thank you, our Great Canadian Leadership Podcast listeners. As part of this significant series on navigating difficult conversations, we are offering you a special package to develop your confidence and communication skills with difficult conversations. Please click here for more information on this package: www.greatcanadiantraining.ca/promo

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Thank you listening to the Great Canadian Leadership Podcast and our search for what makes great communicator